Does Shadow work with my favorite 3D software?
Most likely! We include seamless support for popular 3D animation software and game engines.
Do I need a powerful computer to run the Shadow software?
No, our hardware does a lot of the heavy lifting for you. You can even run motion capture sessions from your phone.
Do I need a Shadow software license?
Yes, you need an active software license to record new data from your Shadow hardware. You do not need a license to use your recorded takes.
Can I use one software license for two Shadow suits?
No, a software license is locked to one Shadow hardware device.
Do you ship international?
Yes, we ship direct around the world from Seattle, USA.
Do you have a distributor in my country?
No, we are the sole distributor of the Shadow system.
After I order, how long does it take to arrive?
We ship within 1-2 business days. International air shipments take 3-4 days. U.S. ground shipments take up to 5 days depending on your distance from Seattle.